TACWQ

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Downloads

• CCR Templates • Media Guide/Kit • Maps • MOR Templates • Peer Review • Rate Making Utility • Sanitary Surveys • Security • WaterLoss Calculator • GeoExpert.NET • XML Converter • Rules Based System for Total Coliform Rule • Semantic Emailer • Emergency Assistant • Web Site Design and Hosting

Monthly Operating Report (MOR) Forms (DOW):

  Instructions for Surface MOR (Word template) Surface MOR Form (Excel) (effective September, 2001). Instructions for Groundwater MOR (Word template) Groundwater MOR Form (Excel) (effective September, 2001). Instructions for Distribution MOR (Word template) Distribution MOR Form (Excel) (effective September, 2001). Link to MOR Advisor MOR Advisor  

Consumer Confidence Report Templates

All CCR templates are provided courtesy of Kentucky Rural Water Association and latest version are available at http://www.krwa.org.  Adobe Reader is available for download at: http://www.adobe.com Adobe Acrobat Reader Microsoft Word --> Microsoft Word --> Template Name & Description Template Size Download File KRWA Consumer Confidence Report Directions - The Consumer Confidence Report (CCR) requires that certain items and specific language is included in all reports. These items are clearly marked in the directions. You are given several carefully worded examples in order to "personalize" your utility's report to your customers.  Excel format 1.1 MB .      KAR Chapter 8 Water Regulations 2.95 MB     

Emergency Assistant

Emergency Response Plan What is Emergency Preparedness?   An emergency situation is any event that affects the quality or quantity of water available to your customers.   The purpose of this Emergency Planning Workbook is to assist you in planning and assessing your likelihood of experiencing and emergency situation. By completing this course, you will evaluate the. Your Emergency Planning Workbook should:   Assign responsibility to specific people to do specific actions other than their normal assigned duty Describe how resources will be protected in an emergency Identify resources available within your municipality and create agreements with neighboring entities Identify steps for mitigation during response and recovery   Planning for water emergencies requires knowledge of the potential impacts on water services. This requires identification of the characteristics of each hazard and the vulnerable components of the systems.   Emergency Response planning should be a coordinated and planned process.  Proper planning can lessen the impact of an emergency.  All staff should be trained as to their responsibility within the plan and how it will be implemented.  This template was designed to address various emergency hazards that may occur in rural and small systems.  It incorporates emergencies that may be the result of terrorism.   Regardless of the type of emergency whether natural or man-made each system has the responsibility to be prepared to protect the public health and to restore services that may be impacted.    This plan should incorporate information from the Security Vulnerability Self-Assessment.  Assistance is available from your State Rural Water Association.   While the process of planning may vary depending on the size of your system it is suggested that the following steps be utilized in the planning process:                                                 Step I – Prepare a Governing Body/Staff Briefing - A briefing should be prepared to acquaint the Governing Body/Staff with risks and vulnerabilities to their Utility.  Also a part of this step is to make some estimate of what personnel resources will be required to assist in the planning effort and for what lengths of time.   Step 2 – Obtain Management Commitment - Obtain from the Governing Body a commitment to allocate the appropriate resources and personnel to the planning effort.  A mission statement should be obtained to provide direction for the effort.   Step 3 – Form a Coordinating Committee - This committee will be a working group and will develop a detailed work program and schedule.  A list of assumptions should be prepared by this committee with the goal to establish a set of minimum standards for the plan.   Step 4 – Assign the Planning Responsibilities - This task will help to identify individuals that will have a specific responsibility during the planning effort.  One person should be designated as Emergency Director for the Utility and should assume the lead in plan preparation and execution.   Step 5 – Document Procedures - Document the administrative procedures to account for and manage the planning process, including plan development and plan implementation. Emergency Assistant

GeoExpert.NET

The GeoExpert.NET system was designed to be an open source Spatial Rules Based system, and is still in development.

Maps and Data

For access to the close up interactive maps or for copies of the maps, contact CWRS. We have also assembled a map of 1997 Southeastern U.S. water quality violations, and 1996 Southeastern U.S. water quality violations for systems with contaminates exceeding allowable levels. These are arranged by county and state. Sometimes plots like this can point to regional water treatment problems, or highlight problems with the quality of source water in a region. Existing problems can then be targeted by county and system and solved much more readily. We have based the map on 1998 data from the States' Division of Water and the Environmental Protection Agency because the data set is both reliable and relatively recent. We have generated a series of water quality, landuse, hydrology, and environmental impact maps for the Green River Basin and the State of Kentucky that will be used in the Green River/Tradewater Basin Status Report, a product of the Green River/Tradewater Basin Management Team and the Kentucky Division of Water. These should be useful for regional water systems interested in knowing more about potential impacts to their source water.   We have assembled a map of 1996 Kentucky water quality violations for systems with contaminates exceeding allowable levels. These are arranged by county and delineated by river basin. Sometimes plots like this can point to regional water treatment problems, or highlight problems with the quality of source water in a region. Existing problems can then be targeted by county and system and solved much more readily. We have based the map on 1996 data from the Kentucky Division of Water and the Environmental Protection Agency because the data set is both reliable and relatively recent.

Media Guide/Kit

Download your free copy of our updated Media Guide. The Media Guide was designed to make publicity tools available to small water systems as well as the knowledge of how to use them. By using these tools such as brochures, news releases, and newsletters, the public has an opportunity to learn more about your services and to become aware of water quality issues. Through other pieces such as business cards, letterhead, and merchandise, each system has the opportunity to create a cohesive appearance that is easily recognized in the community and makes published materials unique in the media. Each tool was created in Microsoft Office so that small water system managers and workers can easily master the creation of a media piece. Each document is a template with text boxes and example graphics to give you a feel for the document design. However, all graphics and text can be replaced. If you have any questions or recommendations feel free to e-mail me at ITAdmin@waterky.org Included in the Zip file are templates for: Letterhead Envelopes Business Card Name Tags News Release Brochures Newsletter Web Site Template  Media Guide Media Kit (47 MB)  

Peer Review Evaluations (KACO, KRWA):

  Small System Peer Review Request Form PRRequest.pdf    Small System Peer Review Volunteer Application PRVolunteerApp.pdf Small System Peer Review Self-Evaluation SelfEvaluation.doc

Rules Based System for Total Coliform Rule

Download your free copy of our new Rules Based System currently under development and being tested with the Total Coliform Rule. Using an expert system to make decision making more reliable, has been well studied and implemented over the years. For effective use, both data-driven questions (forward-chaining) and goal-driven questions (backward chaining) need to be supported. Similarly, an avenue to update rules in the system, as and when, they change without major recompilation should be available. If you have any questions or recommendations feel free to e-mail me at karla.andrew@wku.edu. This work was developed by Suresh Jayanty for his thesis. Rules Based System for Total Coliform Rule

Sanitary Surveys

The Sanitary Survey Self Assessment Field Guides and Forms for both Groundwater and Surface Water systems have been prepared to meet the requirements of the Interim Enhanced Surface Water Treatment Rule that becomes effective January 2002. This regulation requires a more comprehensive sanitary survey to be conducted by community water supplies (CWS) every three years and non-community water supplies (NCWS) every 5 years. The regulations require that the components of a sanitary survey include: Source Treatment processes Distribution System Finished water storage Pumps, pump facilities, and controls Monitoring reporting and data verification System management and operation Operator compliance with state requirements These components have been carefully included in these Sanitary Survey Self Assessment Field Guides and Forms. While each U.S. state is preparing a Sanitary Survey to use within its own jurisdiction, these Self Assessments have been developed intentionally as a general tool that should be helpful to small water systems in any state. During their construction, we sought input from a wide variety of sources; we continue to seek this input. Please review these documents as you use them in your plant. We welcome your suggestions for their improvement. These Surveys can be viewed as Adobe Acrobat Reader files by clicking on the button or in Microsoft Word format by clicking on the button . The form and field guide are in one document with the form appearing first followed by the field guide.Also included in Adobe Acrobat Reader format, the Kentucky Peer Review Programs for Small Drinking Water Systems Self Evaluation Form. If you don't have Adobe Acrobat Reader you can get a copy for free     File Name File Size Download File Sanitary Survey For Ground Water .doc: 464KB .pdf: 261KB Sanitary Survey For Surface Water .doc: 444KB .pdf: 251KB Kentucky Peer Review Program for Small Drinking Water Systems Self Evaluation Form .pdf: 304KB  

Semantic Emailer

Download your free copy of our new Semantic Emailer currently under development and being tested. The semantic email system demonstrated is a data exchange system with automatic data processing ability so that information can be inferred from data and corresponding decisions and actions taken without human intervention. If you have any questions or recommendations feel free to e-mail me at karla.andrew@wku.edu. This work was developed by Chaitanya R Malla in conjunction with Dr. Guangming Xing Documentation Semantic Emailer INTRODUCTION “Semantic Email is a type of semantic web application, in which the information is exchanged through emails.” The semantic email system demonstrated in this manual is an attempt to build a data exchange system with automatic data processing ability so that information can be inferred from data and corresponding decisions and actions taken without human intervention. SYSTEM CAPABILITIES The system has the capability of, a. sending out requests to required people (participants) for gathering data, b. collecting responses from all the participants, c. notifying the administrator of discrepancies in data submitted by participants (data violating the pre defined rules), and d. entering valid data into the database – All the above actions correspond to one schema. Any number of such schemas can be defined, developed and put into use any number of times before deleting. HARDWARE REQUIRMENTS The minimum system hardware requirements for the project are as follows, Processor Speed : 200 MHz  RAM : 16 MB  Hard Disk Drive : 60 MB (or more…depends on the size of database to be supported) SOFTWARE REQUIRMENTS The software requirements of the project are, Operating System : Microsoft Windows 95  Compiler and Run Time Environment : JDK 1.3.0 & JRE 1.3.0  Database Management System : Microsoft Access  Microsoft Excel  Tomcat 4.0 (or any other web-server supporting Java Server Pages) The following are necessary for a project rebuild… Java 2 Enterprise Edition (J2EE) JAR (Java Archive) files supplied in the jars directory.

Water Infrastructure Security (US EPA):

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Water Loss Calculator

Download your free copy of our new Water Loss Calculator 4.0. This is a stand-alone program that allows you to save and print off your monthly report, calculating the money loss, and graphically represent your saved data. To install: Double click on the Water Loss install package file that was just downloaded. This will begin the setup process. There have been some instances were a patch has to be downloaded in order for the installation proceed. If you have any questions or recommendations feel free to e-mail me at Karla.andrew@wku.edu. You may still download the old version in spreadsheet form in either Microsoft Excel format.

Wholesale Water Rate

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XML Converter

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Links

ArcExplorer -- ESRI's Free GIS Data Viewer Adobe Acrobat Reader BOSS International - Environmental Software AWWA's CCR Builder Program EPA's CCR Writing Software Drinking Water Compliance Reports EPA - Databases and Software EPA's Modeling Software EPA's Environmental Software ESRI - The GIS Software Leader GreenTree Utility Management Software RVS Utility Billing Software; Water Billing Software Star Office by Sun Microsystems Waterloo Hydrogeology USGS Water Resources Applications Software  

Data and Information Tools

ArcExplorer -- ESRI's Free GIS Data Viewer Adobe Acrobat Reader BOSS International - Environmental Software AWWA's CCR Builder Program EPA's CCR Writing Software Drinking Water Compliance Reports EPA - Databases and Software EPA's Modeling Software EPA's Environmental Software ESRI - The GIS Software Leader GreenTree Utility Management Software RVS Utility Billing Software; Water Billing Software Star Office by Sun Microsystems Waterloo Hydrogeology USGS Water Resources Applications Software

Education and Training

Education corner at the South Florida Water Management District   Environmental Education on the Internet Drinking Water Academy ESRI Virtual Campus Federal resources for Educational Excellence Project Learning Tree Watershed Training Course Schedule

International Pages

International Water Association   European Thematic Network of Education and Training     International Water Management Institute International Water Resource Association   International Water & Sanitation Centere       keywater   TechWare       Western Canada Water and

Kids Corner

  Office of Drinking Water Kid's Stuff Louisville Water Company - FUNZONE     Water Science for Schools   The Groundwater Foundation - Kids Page   EPA Explorers' Club   World Wildlife Fund KIDS         Office of Water - Kid's Page       Watershed Protection - Kid's Page       US Geological Survey - Kid's Page  

Labs and Vendors

Please Note: The references and links on this page are provided as a convenience to water systems. Listing does not imply endorsement or recommendation by the Technical Assistance Center for Water Quality, nor does absence of a listing imply lack of recommendation. If you are a vendor and would like to have your link added, please contact us. LABS(Kentucky Certified Labs to Conduct Water Quality Testing - Located Within Kentucky)   McCall & Spero Environmental, Inc.   Standard Laboratories Inc. Kentucky Certified Labs to Conduct Water Quality Testing - Located outside Kentucky Kentucky Certified Labs to Conduct Microbiological Analyses on Public Drinking Water Commonwealth Technologies, Inc. - Baraboo Laboratory Division Vendors: MapSync -- Mapping Solutions Spatial Data Integrations Technology Research Laboratories, Inc LMNO Engineering, Research, and Software, Ltd.

Region 4 State Agencies

  Alabama Alabama Department of Environmental Management Alabama Department of Environmental Management - Water Division Alabama Legislature Public Service Commission Home Page   Florida Florida Department of Environmental Protection Florida Department of Environmental Protection, Office of the General Counsel Florida Division of Water Resource Management Florida Legislature Florida Geological Survey NOAA Florida Keys National Marine Sanctuary Florida Public Service Commission Home Page Georgia Georgia Legislature Environmental Protection Division Environmental Protection Division Branches State of Georgia Public Service Commission Georgia's Rural Health Information Clearinghouse Kentucky Kentucky Division of Water Kentucky Infrastructure Authority Watershed Watch Project Information Kentucky Department for Libraries and Archives Kentucky Drinking Water Branch Kentucky Environmental Quality Commission Kentucky Geological Survey Kentucky Public Service Commission Kentucky Natural resources and Environmental Protection Cabinet Kentucky Water Research Institute Kentucky Water Watch Mammoth Cave Resource Conservation and Development Council Register for Stream Interlinks Project Upper Green River Watershed Watch Project Information Water Shortage Response Planning   Mississippi Mississippi Office of Land and Water Resources" Mississippi Public Service Commission Mississippi Legislature North Carolina North Carolina General Assembly Division of Water Quality - Home Division of Water Resources Home Page North Carolina Utilities Commission North Carolina Water Resources Research Institute Homepage State and Local Environmental Agency Links from NCSU South Carolina South Carolina General Assembly DIVISIONS OF THE SCDNR Public Service Commission of South Carolina Home Page Tennessee Tennessee General Assembly Tennessee Regulatory Authority TDEC: Division of Water Supply TDEC: Water Division

Rules and Regulations

  Safe Drinking Water Act Safe Drinking Water Act- Links to Related Sites Safe Drinking Water Act- What's New Safe Drinking Water Act Amendments of 1996 Safe Drinking Water Act Implementation Safe Drinking Water Act Query Form Safe Drinking Water Act; Current Drinking Water Standards Understanding the Safe Drinking Water Act Guidance and Information for States on Implementing the Capacity Development Provisions of the Safe Drinking Water Act Back to Top   National Rules and Regulations AGI GAP Geoscience and Environmental Legislation (104th Congress) EPA - Drinking Water Compliance Reports EPA - Drinking Water Regulations and Guidance EPA - Drinking Water Regulations and Health Advisories EPA - DWSRF Draft Rule EPA - Endocrine Disruptor Screening Program EPA - Laws and Regulations EPA Program System Definitions Federal Public Utility Statutes Freedom of Information Act and the Safe Drinking Water Information System Full text FEDERAL REGISTER Document Introduction to Laws and Regulations List of Programs by Law Long Term 1 Enhanced Surface Water Treatment and Filter Backwash Proposed Rule National Drinking Water Regulations from Cornell Law School National Primary Drinking Water Regulations NOAA Office of Legislative Affairs Main Page OECA - Regulations and Statutes Resources Overview of Source Water Assessment and Protection Regulatory Reinvention (XL) Pilot Projects Small System Compliance Technology Lists Small System Compliance Technology Lists for Existing National Primary Drinking Water Regulations and Findings Concerning Variance Technologies The Code of Federal Regulations   State Rules and Regulations Alabama Alabama Legislature PSC regulations ADEM Regulations Florida Florida Legislature Summary of Florida Drinking Water Rules PSC Regulations DEP Water Resources Rules Georgia Georgia Legislature PSC Regulations EPD Rules Kentucky Kentucky Legislature Kentucky Regulations: 95 ORD 26 Kentucky Revised Statutes KRS Chapter 278 - PSC Jurisdiction over Utilities Title 807 - PSC Regulations - governing utility rates and service for jurisdictional utilities DOW Statutory Authority Mississippi Mississippi Legislature PSC Rules North Carolina North Carolina General Assembly Utilities Commission Regulations DOW Regulation South Carolina South Carolina General Assembly PSC Regulations Code of Regulations Chapter 103 Public Service Commission Code of Regulations Chapter 121 Water Resources Commission Tennessee Tennessee General Assembly TDEC Water Regulatory Information

Source Water Information

Download BASINS System, Data, Manuals, and Documents Contaminant Source Index Draft Drinking Water Contaminant Source Index Drinking Water Contaminant Candidate List Drinking Water Source Protection Source Contaminant Index Source Water Protection Working Group Status of State Source Water Assessment Programs Watershed Training Course Schedule ARS Water Database External Treatment NASDA's Conservation Policy Natural Resources Defense Council - Water Pollution Endocrine Disruptor Screening Program GROUND WATER-Quality-Contaminant Sources Stream Corridor Restoration National Showcase Watersheds - Projects National Forum on Nonpoint Source Pollution Watershed Information Resource System Database Mercury Contamination of Aquatic Ecosystems National Water Conditions USGS National Water Summary of Wetland Resources

Supporting Organizations, Associations, & Institutions

National Rural Water Associations' Member State Associations: This is a link to National Rural Water Association's State Associations page National Organizations, Associations, & Institutions:   American Society of Limnology and Oceanography     National Ground Water Association   National Library for the Environment     American Water Works Association     Association of Water Technologies National Rural Water Association     AWWA Research Foundation   Barren River Area Development District   Natural Resources Defense Council National Stormwater Best Management Practices (BMP) Database   Biosis Earthforce North Carolina Water Resources Research Institute Ecological Society of America Rural Community Assistance Program ScienceNOW Environmental Working Group Small Business Environmental Foundation for Organic Resources Management   State Water Resources Research Institutes Programs Kentucky Association for Community Action Kentucky-Tennessee AWWA Terrene Institute The Groundwater Foundation KY Water Research Institute   Virginia Water Resources Research Center Water Education Foundation Local Government Environmental Assistance Network Water Quality Association Water Environment Research Foundation Water Environment Federation National Association of Water Companies WaterWiser Small Water Systems Website

Technical Assistance Centers

The Safe Drinking Water Act funded other Technical Assistance Centers throughout different regions of the United States. Clicking on one of these links will open their site in a new window. Alaska Training &Technical Assistance Center California State University, Sacramento California State University, Sacramento Office of Water Programss Maryland Center for Environmental Training Midwest Technology Assistance Center Mississippi State Water Resources Research Institute Missouri Water Resources Research Center Montana Technical Assistance Center for Drinking Water

Technical Information

Consumer Confidence Reports (CCR) Information Consumer Confidence Report Information Consumer Confidence Report rule Final Consumer Confidence Report Rule Requires Annual Water Quality Reports National Drinking Water Advisory Council Consumer Confidence Working Group Technical Information PHAs - Region 4 Public Health Assessments on the Internet Drinking Water Compliance Reports Drought Management EPA Program System Definitions GROUND WATER-Quality-Contaminant Sources List of Programs by Law Major Findings from the CEIS Review of EPA's SDWIS Database - Introduction National Publications Catalog Search NDWAC Operator Certificate Working Group NDWAC Small Systems Working Group Small System Compliance Technology Lists Availability of USGS Geospatial Data & Aerial Photography Products List of Spatial Data Sets for water Toxic Substances Hydrology Program Content Standard for Digital Geospatial Metadata (CSDGM) ENVIRONMENTAL CONTAMINANTS ENCYCLOPEDIA Health Effects of Drinking Water Contaminents Interpreting Drinking Water Analysis National Technical Information Service (NTIS) Understanding the Safe Drinking Water Act Water Resources Databases

US Agencies

  Agency for Toxic Substances and Disease Registry Climate Prediction Center Clean Lakes Program Clean Water Action Plan   Environmental Protection Agency EPA - Compliance and Enforcement Office EPA Envirofacts EPA Region 4 EPA Region 4 - Drinking Water Program EPA Region 4 - Water Management Division EPA STORET   Hydrology Web   National Agriculture Compliance Assistance Center National Center for Environmental Publications and Information (NCEPI) National Center For Environmental Research National Institutes of Health (NIH)   National Climatic Data Center (NCDC)   National Contaminant Occurrence Database National Science Foundation Nonpoint Source Pollution Control Program NOAA Office of Legislative Affairs Occupational Safety & Health Administration - OSHA   Office of Ground Water and Drinking Water Office of Ground Water and Drinking Water Small Systems Office of Water Office of Science and Technology Sector Facility Indexing Project TMDL Program U.S. Army Corps of Engineers U.S. Census Bureau U.S. Geological Survey USDA - Water and Environmental Programs U.S. Congress on the Internet Water Quality Information Center

Water Related Information

American Water Works Association - Other Water Sites American Water Works Association - Question's of the Month Listing of Water Information Sources EPA Envirofacts Overview (EPA Databases) EPA Program System Definitions EPA SDWIS Database Health Effects of Common Drinking Water Contaminants In The Drink Find Out About the Drinking Water System Where You Live Inter-American Water Resources Network Environmental Issues Index NDWC RESULTS Database National Publications Catalog Search NRDC - Drinking Water Drinking Water Needs Survey Safe Drinking Water - Drinking Water Publications Water Resources Data Water-Quality Information Water-Quality Data Page Office of Water Quality Publications Water Science Map Gallery Water Resources Databases Water Resources Discussion Lists The Water Librarians' Home Page Interpreting Drinking Water Analysis

Water Systems

  ALABAMA Athens Utilities Birmingham Water Works and Sewer Board Gadsden Water Works Huntsville Utilities   Mobile Area Water & Sewer System Trussville Utilities TUSCUMBIA UTILITY DEPARTMENT     FLORIDA City of Largo - Environmental Services Clay County Utility Authority Delray Beach Environmental Services Destin Water Users, Inc Dunedin Water Division Englewood Water District Florida Keys Aqueduct Authority Florida Public Utilities Company Florida Water Services Gainesville Regional Utilities Greater Pine Island Water Hollywood Public Utilities Jacksonville Electric Authority Jupiter Water Utilities Melbourne Utilities Miami - Dade Water And Sewer Department Orange County Utilities Orlando Utilities Commission Pinellas County Utilities Commission     South Florida Water Management District Southwest Florida Water Management District St Johns Utility Department Tallahassee Water Utilities Tampa Bay Water Tampa Water Department The Island Water Association, Inc     GEORGIA   Atlanta Department of Water Clayton Water Works Columbus Water Works Dekalb County Public Works Department - Water and Sewer Division     Gwinnett County Public Utilities       K ENTUCKY   Bowling Green Municipal Utilities Campbellsville Municipal Water and Sewer System Glasgow Water Company Hardin County Water District #2 Newport Water Department     Northern Kentucky Water District Owensboro Municipal Utilities Richmond Utilities The Louisville Water Company     MISSISSIPPI     Jackson Water & Sewer Utilities       NORTH CARALONIA     Charlotte-Mecklenburg Utilities City of Asheville - Water Resource Department City of Salisbury - Utilities Department     Orange Water And Sewer Authority Water & Sewer Authority of Cabarrus County       SOUTH CARALONIA   Charleston Commissioners of Public Works Easley Combined Utilities Grand Strand Water & Sewer Authority Greenville Water System Home Page Greer Commission of Public Works     Inman-Campobello Water District Laurens Commission of Public Works Mount Pleasant Waterworks SJWD Water District South Island Public Service District Spartanburg Water System         TENNESSEE   Brownsville Utilities Department Cleveland Utilities Consolidated Utility District of Rutherford County DUCK RIVER UTILITY COMMISSION Erwin Utilities Jackson Utility Division Johnson City - Water & Sewer Service Knoxville Utilities Board     LaFollette Utilities Lenoir City Utilities Board Memphis Light Gas & Water Morristown Utility Systems Smyrna Water Treatment Plant Tennessee American Water Company Tullahoma Utilities Board  

Mission Statement

To assist small public water systems in meeting the requirements and goals of the Safe Drinking Water Act (SDWA).

TACWQ Program Purpose

The mission of the Technical Assistance Center for Water Quality at Western Kentucky University is to assist small public water systems in meeting the requirements and goals of the Safe Drinking Water Act passed by the U.S. Congress. To this end, we are working together with state and federal regulatory agencies and small water systems to ensure that systems acquire and maintain the technical, financial and managerial capacity needed to consistently provide safe drinking water and achieve the public health protection goals of the Safe Drinking Water Act. Small water systems are defined as those serving populations of 10,000 people or fewer. In Kentucky, for example, these small systems are responsible for providing safe drinking water to approximately 1,217,700 individuals throughout the commonwealth, or about 31 % of Kentucky's population. The U.S. Environmental Protection Agency is providing funding and oversight for the Technical Assistance Center for Water Quality at Western Kentucky University. The Center's work during its first year (the 1998-99 fiscal year) will focus on evaluating, prioritizing and meeting needs in Kentucky, and will subsequently expand its range to serve the other states in EPA Region 4: Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, and Tennessee. It is our intent that this web site will eventually serve as a "one-stop-service-center" for information access for small public water systems. We hope this site will also be useful to those who support and depend upon these small public water systems.

Quarterly Reports

Reports are turned in on a quarterly basis.

Mission and Progress

We send reports of our project's progress to the Environmental Protection Agency at the end of each quarter. We have made our reports available online in Adobe Acrobat Reader format by selecting the appropriate quarter from the drop down menu below.

2006

Progress Reports

2005

Progress Reports

2004

Progress Reports

2003

Progress Reports

2002

Progress Reports for the period October 2001 - September 2002

2001

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1998

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Resources

INFORMATION RESOURCES • Reading Room • Slide Shows • Contact Us

Contacts

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Presentation Room

This room is intended to supply presentations given by members of the Technical Assistance Center for Water Quality to various organizations and/or meetings. We will have may more posted in the near future. NOTE: These presentations are best viewed with Internet Explorer 4.0 or later. However, They can be viewed with a previous version of Internet Explorer or Netscape, they just won't have the same high quality. In Netscape, You may also have to adjust the viewing windows in order to see some of the footnotes. The Role of Algal Carbon in the Formation of Trihalomethane Compounds was given by Dr. Jeff Jack of the University of Louisville, to the American Society of Limnology and Oceanography during the week of February 19th 2001.   Emerging Regulations and Capacity Development was given by Mark Mazzola of the U.S. EPA, to the KY/TN Section AWWA during their Spring Seminar May 24-26 2000 in Bowling Green, KY.   Consumer Confidence Reports and The Source Water Assessment Program was given by the Kentucky Division of Water during 1998 at Bowling Green, KY.  

Reading Room

All articles require Adobe Acrobat Reader   1998 National Annual Compliance Report 1997 National Annual Compliance Report 1996 National Annual compliance Report       25 Years of the Safe Drinking Water Act: History and Trends Safe Drinking Water Act 25yrs Letterhead - For your Use Safe Drinking Water Act Facts Public Access to Information and Public Involvement        Drinking Water Academy Bulletin Biological Indicators of Ground Water - Surface Water Interaction: Update Requirements for Locational Data in the Safe Drinking Water Information System Small Communities Document Index Small System Compliance Technology List for the Non-Microbial Contaminates Regulated Before 1996 Small System Compliance Technology List for the Surface Water Treatment Rule and Total Coliform Rule Summaries of State Annual Compliance Reports Variance Technology Findings for Contaminates Regulated Before 1996             State of Kentucky's Environment Reports Kentucky's Environment Newsletter            Kentucky 2001 Training Catalog for Water - Wastewater Treatment & Distribution Department for Environmental Protection Regulation Order Form - Informational Copies Kentucky Map of Area Development Districts and Water Line Projects          Drinking Water Products Catalog Water 2000 Information Package Water Sense Index 1997             Fall 2001: What are Groundwater Protection Plans Summer 2001: Regulatory Levels of Arsenic Spring 2001: The ABC's of Water Loss Spring 2001: Developing Capacity - WKU TACWQ Winter 2000: The Utility Management Institute Fall 2000: Affording Drinking Water. Summer 2000: E. coli: Friend and Foe.   Preparing for the Challenges of the 21st Century Montana's Water Treatment Plant Operators Certification GIS and Public Policy NOTE: Citations can be found within specific article

Water Utility Management Training Courses

The Utility Management Institute (UMI) was created to provide utility managers, and other utility personnel, with the opportunity to gain valuable knowledge and earn a university-based, professional designation in the field of management. These goals can be accomplished through the successful completion of six modern, practical management courses, specifically developed for public water and wastewater utility personnel. Management Training courses were developed cooperatively by the Kentucky Rural Water Association and Western Kentucky University, the two partners in the Technical Assistance Center for Water Quality. The UMI offers training to managers - and those interested in becoming managers-through a set of courses designed to be practical and applicable to water and wastewater utilities, regardless of size. The curriculum includes many appropriate course subjects that do not change substantially from year to year.  However, the coursework was also designed with flexibility in mind.  This freedom allows the instruction to remain topical by updating materials and presentations to reflect any changes occurring in the water and wastewater industry. The Utility Management Institute rewards its participants with the prestigious Utility Management Professional (UMP) designation after completion of all six courses.  The UMI program maintains an official registry of participants and awards UMP certificates sanctioned by Western Kentucky University and the Kentucky Rural Water Association.  The UMI is also recognized by the Kentucky Division of Water - Drinking Water Branch.   To Register Contact: 270-843-2291 Kentucky Rural Water Association    

Coursework

Coursework: Utility Management 101 (3 Day Course) This introductory course provides participants with an excellent foundation of utility management knowledge. Includes sections covering the historical background of water and wastewater service; drinking water and clean water regulations; utility organizational structures; basics in finance, personnel, and public relations; and the board/manager relationship. (Normally a prerequisite to enrollment in other courses in the Utility Management Series.) Human Resource Management for Utilities (2 Day Course) The HR functions of any organization are among the most challenging for managers. This course includes sections on personnel policies, hiring and firing, compensation and benefits, motivation and training, dealing with experts, and employee evaluation. Utility Organization, Regulation and Law (2 Day Course) This course provides in-depth instructino on utility organization and structure in Kentucky and nationally, sections on the SDWA and CWA, state agencies, trade organizations, and other laws affecting utility operations. Participants also explore how Kentucky measures up to the rest of the United States in regards to utility service and public health protection. Utility Finance and Administration (2 Day Course) This course offers sections on financial planning. Discussions include capacity development and utility rates, purchasing, cost of service considerations, uniform systems of accounts, and financing utility improvements and expansions. Modern Technology and Utility Management (1 Day Course) This course examines the latest technological advancements in the water and wastewater industry including: GIS/GPS, computer advancements, new treatment technologies, SCADA and telemetry, and security issues, as they relate to technology.  Public Relations in Utility Management (1 Day Course) This course explores the newfound importance of fostering positive relationships with both internal and external customers, governmental relations, and dealing with the media. All with the goal of improving the perceptions of others by telling the success stories of modern utilities.   To Register Contact: 270-843-2291 Kentucky Rural Water Association    

UMI TAC Related Tasks

Introduction: The Safe Drinking Water Act (SDWA) of 1996, through its capacity development provisions, is fundamentally redirecting the focus of federal regulation of public water systems from one with a concentration on water system operations to one which supports the improvement of a system’s technical, financial, and managerial capacities. The management-training program initiated in Year One of this program reflects these changes in regulatory focus by helping small water systems comply with the SDWA. The Technical Assistance Center for Water Quality at Western Kentucky University will facilitate this change through the establishment of the Utility Management Institute (UMI) and by developing a separate Associate Degree program in Utility Management. Operator certification programs have existed for over twenty years in most states. These programs have been extremely successful in fostering professionalism among water treatment and distribution operators throughout the United States. Now that many public water systems have gained sizable customer bases and increased the sophistication of their operations, these systems have employed, or developed from within, more professional utility managers. However, these managers have been offered very few opportunities for professional training. The UMI will develop and deliver a series of courses to be included in the Utility Management Professional (UMP) designation, primarily available to system managers, operators, and office managers of water systems serving rural areas and small municipalities with populations under 10,000. Approach: The courses for the UMI are being developed over a three-year period. After successfully completing each course, a UMP designation may be obtained by water system personnel. The full UMP designation will be awarded upon completion of all UMI coursework. The overall design of the three-year course development process is shown below. YEAR ONE: Utility Management 101 – An Introduction to Utility Management The History of Public Drinking Water State & Federal Regulations Utility Organization Utility Finance Personnel Management Board/Manager Relationship Customer Relations YEAR TWO: Developed in 2000-Delivered in 2001 Utility Finance & Administration – 2-day Course Utility Organization, Regulation & Law – 2-day Course YEAR THREE: Developed in 2001-Delivered in 2002 Human Resource Management for Utilities – 2-day Course Modern Technology and Utility Management – 1-day Course Customer/Public/Media/Governmental Relations – 1-day Course YEAR TWO ACCOMPLISHMENTS: The activity related to the Utility Management Institute has moved from a focus on development of the courses to developing and delivering courses. Therefore, our work in the second year has taken on a new excitement and intensity. Year One ended with a test presentation of the introductory course, and Year Two immediately began with the planning behind our first two presentations of Utility Management 101. We decided to “kick it off” in April 2000 by offering the course in conjunction with KRWA’s annual Management Conference. We were able to combine some of the relevant sessions among both groups (21 students in the UMI and over 200 other attendees of the larger conference). The response we received from the inaugural class was extremely positive during the three-day course and was reinforced through a written assessment each completed at the conclusion of the course. Our second presentation was conducted on June 20-22, 2000 at the Holiday Inn – North in Lexington. We had twenty-three participants scheduled to take part in the course (our target group size is between 20 – 25). This level of interest has been reached without any direct mailing of promotional materials other than that mailed earlier in the year to promote our Management Conference/Utility Management Institute in April. At the same time, we have completed the Trainer Outline materials that will accompany the Utility Management 101 course and the two 2-day courses that will be presented later this year. This process was slower than originally anticipated in earlier plans of implementation. KRWA staff discovered that preparing materials, for a program that is unique, in advance of the class being presented is unrealistic. We adapted our plan to align these activities in future years of the UMI program. We continue to work under subcontract with the Center for Math, Science, and Environmental Education at WKU to prepare these printed materials. Also during the year, Phillip East and Andy Lange have made presentations on the UMI before a utility industry group in Bowling Green in May 2000 and as part of the Region 4/Region 6 EPA Capacity Development Training in Dallas, TX this past February. KRWA has also made substantive progress towards preliminary approval of an Associate Degree program in Utility Management. Course proposals have been outlined and an interest survey has been mailed to each of 367 water and wastewater utilities contained in our master database. Response to this survey (due June 30, 2000) has been very encouraging.

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